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Sales Support

Data Culture Change offers a tailored sales review and training programme to help your box office team boost income and performance. As box offices now play a key role in customer loyalty, fundraising, and sales, we combine data analysis with practical training to drive growth across ticket sales, memberships, secondary spend, and donations.


Our offer includes:

  • Sales Review – Analysis of transactional data, mystery shopping, and audits of the online purchase journey to identify opportunities.
  • Training Workshops – Interactive, in-person sessions focused on improving skills, confidence, and results.
  • Follow-Up Support – A clear action plan, check-in with managers, and optional ongoing support.


Everything is designed around your organisation’s goals, with flexible support to match your needs.



Learn More

DCC’s strategic review of our sales channels – both human and digital - highlighted areas of good practice and priorities for improvement. Our box office team members enjoyed their practical and collaborative approach to training and target setting across ticket sales, memberships and donations.


Joanna Sigsworth, Director of Marketing and Communications,

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